Total Assure's Data Recovery service is your solution. We are your expert digital paramedics, applying advanced techniques and state-of-the-art technology to retrieve lost data from virtually any failed storage device. We specialize in turning a potential catastrophe into a manageable recovery. The key benefits are critical: recover your irreplaceable data, minimize costly business downtime, and restore the continuity of your operations safely and securely. Total Assure provides:
Our Data Recovery service is a highly controlled, scientific process designed to maximize the chances of a successful recovery while ensuring the complete security of your sensitive information.
Our methodology is a continuous, four-stage cycle:
We start with a no-obligation assessment to understand your data loss scenario. You then ship your failed device to our secure lab using our prepaid, trackable shipping labels. Upon arrival, our engineers perform a thorough diagnostic evaluation to determine the cause of the failure—whether it's logical (like file corruption) or physical (like a head crash)—and assess the probability of a successful recovery. We then provide you with a firm price quote and a detailed action plan.
This is where our deep expertise comes into play. For physically damaged drives, the work is performed in a certified ISO Class 5 Cleanroom environment. This dust-free, static-free lab allows our engineers to safely open the hard drive and perform microscopic repairs, such as replacing failed read/write heads or swapping platters. For logical failures, our engineers use advanced, proprietary software to bypass operating system errors, repair corrupted file structures, and reconstruct your critical data.
After the recovery is complete, we provide you with a secure, searchable file list that allows you to verify that your most critical data has been successfully recovered. Once you approve the file list, we transfer your recovered data onto a brand new, encrypted external hard drive.
We ship the new external hard drive containing your recovered data directly to you via an expedited, secure courier. Your original, failed device is either securely shipped back to you or is disposed of according to certified data destruction standards, at your direction.
We utilize a state-of-the-art data recovery lab equipped with certified cleanrooms, specialized micro-soldering stations, and a vast library of firmware and donor parts for virtually every make and model of storage device. Our proprietary software can handle complex RAID array reconstructions, virtual machine recoveries, and data extraction from encrypted or formatted drives.
Our timeline is focused on clear communication and speed:
Our Data Recovery service is a comprehensive solution designed to salvage your most critical asset—your data—and get your business back on its feet.
The return on investment (ROI) for professional data recovery is immense and immediate. The cost of a successful recovery is typically a tiny fraction of the cost of the lost data itself, which can include lost revenue from downtime, regulatory fines from data loss, the cost of recreating the data from scratch (if even possible), and long-term damage to customer trust.
Immediately power down the device. A clicking sound is a sign of a severe physical failure of the internal components. Continuing to run the drive can cause catastrophic damage to the data platters and may make the data permanently unrecoverable. Do not try any DIY solutions; contact a professional immediately.
Yes, in many cases. When data is deleted or a drive is formatted, the data itself isn't immediately erased; only the pointers to it are removed. As long as that space hasn't been overwritten with new data, our software can often reconstruct the original files. The key is to stop using the drive immediately to prevent overwriting.
Absolutely. We are a SOC 2 Type II audited facility, which means our security controls and procedures are rigorously and independently tested. Your data is handled with the same level of security and confidentiality as a major financial institution.
We will load your recovered data onto a brand new, fully encrypted external hard drive and ship it to you via a secure, expedited courier. The cost of this new drive is included in our service quote.
Our "No Data, No Recovery Fee" guarantee means that if we are unable to recover the critical files you identified as essential, you do not have to pay the recovery service fee. You would only be responsible for a small evaluation fee, if applicable.
Data Recovery is often the last resort after a major incident. Our other services can help you investigate the cause or prevent the need for recovery in the first place.
Learn more about data recovery, backup strategies, and protecting your critical information.
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If you've experienced data loss, don't panic and don't wait. Contact our recovery specialists now for a free, no-obligation assessment.
