How It Works: A Continuous Cycle of Protection
Our MDR service is built on a proven process designed to provide constant vigilance and rapid response, seamlessly integrating with your existing environment. We make setup straightforward so you can realize value almost immediately.
Our Process Overview:
Our methodology is a continuous, four-stage cycle:
Stage 1
Collection
We ingest security signals and data from across your entire technology stack (endpoints, cloud workloads, and network) into our security platform.
Stage 2
Detection
Our platform sifts through the noise to identify suspicious activities and potential threats that deviate from normal patterns.
Stage 3
Investigation
When a credible threat is detected, our elite team of SOC analysts immediately takes over. Our analysts triage the alert, analyze its behavior, and determine its scope and risk. They hunt for adjacent signs of compromise, separating genuine threats from false positives.
Stage 4
Response
Based on pre-approved rules of engagement, our team takes decisive action to contain the threat. This could involve isolating a compromised endpoint from the network, terminating a malicious process, or disabling a user account to stop an attack in its tracks before it can escalate into a full-blown breach.
Powered by proven tools: our MDR services operate through our own U.S.-based, in-house 24/7/365 Security Operations Center (SOC), using best-in-class cybersecurity technology through our partner, Splunk.
Technology and Timeline:
We utilize a cutting-edge Security Information and Event Management (SIEM) and Endpoint Detection and Response (EDR) platform as the technological core of our service. This gives us deep visibility into your environment. We deploy lightweight software agents to your endpoints (servers, laptops) and integrate with your cloud and network infrastructure via secure APIs.
We pride ourselves on a swift and efficient implementation. A typical deployment follows this timeline:
Week 1
Kick-off call, discovery, and architectural planning.
Weeks 2-3
Deployment of agents and data collectors, and configuration of the security platform. We work closely with your IT team to ensure a smooth rollout with no business interruption.
Week 4
The service enters a tuning and baselining phase, where we learn your environment's unique patterns.
Day 30
Your organization is fully onboarded and under 24/7 protection from our SOC.