Our suite of services is designed to provide critical support at every phase of the lifecycle, ensuring you're never navigating a threat alone. Total Assure provides:
When a crisis hits, a structured, battle-tested process is the key to a successful outcome. Our RRR service is built on a clear methodology designed for speed, efficiency, and thoroughness, ensuring no step is missed in the heat of the moment.
Our methodology is a continuous, three-stage cycle:
Our engagement begins the moment you contact our 24/7 hotline. Our incident response commander immediately gets on a call with your team to understand the situation, triage the event, and provide immediate, actionable guidance to stop the bleeding. The primary goal is containment. We work to rapidly isolate affected systems, block attacker access, and prevent the threat from spreading further across your network.
Once the immediate threat is contained, we systematically hunt for and remove every trace of the attacker from your environment. Our team uses advanced forensic tools to identify the root cause, understand the attacker's tactics, and ensure all backdoors, malware, and compromised accounts are thoroughly cleaned up. We don't just patch the initial entry point; we work to ensure the attacker has no way back into your systems.
The final and most critical phase focuses on safely and strategically restoring your business operations. This involves validating the integrity of your systems, restoring data from clean backups, and carefully bringing services back online in a controlled manner. Throughout the process, we provide clear communication and post-incident reporting that details what happened, how we fixed it, and what you can do to prevent it from happening again, ultimately making your organization more resilient.
We utilize a suite of powerful incident response and forensic technologies, including advanced Endpoint Detection and Response (EDR) tools for threat hunting, forensic imaging software to preserve evidence, and secure communication platforms to manage the crisis.
Our timeline is dictated by the urgency of your crisis:
Our RRR service is an end-to-end solution that provides the technical expertise and crisis leadership needed to navigate a security incident successfully.
The return on investment (ROI) for our RRR service is one of the highest in cybersecurity. The cost of an engagement is often a tiny fraction of the cost of a single major incident, which can include millions in lost revenue from downtime, regulatory fines, and recovery expenses. Our service is an investment in business survival.
Yes. In fact, most cyber insurance policies require you to use a pre-approved incident response firm. They want you to have an expert team on hand to minimize the damage and thus limit the size of their claim payout. Our RRR service is designed to work directly with your insurance provider.
The cost can vary significantly based on the severity and complexity of the incident. We typically work off an upfront retainer that covers the initial stages of response and investigation. We are transparent with our pricing and will keep you informed throughout the engagement.
Not necessarily. While it may seem intuitive, shutting down systems can destroy valuable forensic evidence that is critical for understanding the attack and ensuring a thorough cleanup. Our first instruction is always "don't panic." Call us first, and we will guide you on the right containment strategy.
Our official guidance is to avoid paying the ransom whenever possible. There is no guarantee you will get your data back, and paying encourages the attackers. Our primary focus is on recovering your data from backups. We will help you evaluate all your options based on your specific situation.
We maintain a 24/7 emergency hotline for new victims of a cyberattack. While our retainer clients receive priority response and preferential rates, we are here to help any organization in a crisis.
The best incident is the one that never happens. Our other services are designed to make you more resilient and less likely to need our RRR team.
Learn more about incident response, cybersecurity best practices, and how to protect your organization.
In 2025, AI has transformed cybersecurity. AI-assisted attacks have increased by 72% since 2024, and phishing has surged 1,265% due to the use of generative tools. The average cost of an AI-powered breach is $5.72 million with 16% of all incidents involving AI.
Comprehensive Cost Analysis for Defense Contractors
As small and mid-sized businesses face increasingly sophisticated threats, selecting the right ransomware detection tool has become critical for organizational survival.
If you are experiencing a security incident right now, call our emergency hotline. For all other inquiries, contact us to learn how our RRR retainer can provide you with peace of mind.
